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name : Broken site support
description : Report issue with yt-dlp on a supported site
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labels : [ triage, site-bug]
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body :
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- type : checkboxes
attributes :
label : DO NOT REMOVE OR SKIP THE ISSUE TEMPLATE
description : Fill all fields even if you think it is irrelevant for the issue
options :
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- label : I understand that I will be **blocked** if I *intentionally* remove or skip any mandatory\* field
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required : true
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- type : checkboxes
id : checklist
attributes :
label : Checklist
description : |
Carefully read and work through this check list in order to prevent the most common mistakes and misuse of yt-dlp :
options :
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- label : I'm reporting that yt-dlp is broken on a **supported** site
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required : true
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- label : I've verified that I'm running yt-dlp version **2023.03.04** ([update instructions](https://github.com/yt-dlp/yt-dlp#update)) or later (specify commit)
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required : true
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- label : I've checked that all provided URLs are playable in a browser with the same IP and same login details
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required : true
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- label : I've checked that all URLs and arguments with special characters are [properly quoted or escaped](https://github.com/yt-dlp/yt-dlp/wiki/FAQ#video-url-contains-an-ampersand--and-im-getting-some-strange-output-1-2839-or-v-is-not-recognized-as-an-internal-or-external-command)
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required : true
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- label : I've searched [known issues](https://github.com/yt-dlp/yt-dlp/issues/3766) and the [bugtracker](https://github.com/yt-dlp/yt-dlp/issues?q=) for similar issues **including closed ones**. DO NOT post duplicates
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required : true
- label : I've read the [guidelines for opening an issue](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#opening-an-issue)
required : true
- label : I've read about [sharing account credentials](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#are-you-willing-to-share-account-details-if-needed) and I'm willing to share it if required
- type : input
id : region
attributes :
label : Region
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description : Enter the country/region that the site is accessible from
placeholder : India
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- type : textarea
id : description
attributes :
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label : Provide a description that is worded well enough to be understood
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description : See [is-the-description-of-the-issue-itself-sufficient](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#is-the-description-of-the-issue-itself-sufficient)
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placeholder : Provide any additional information, any suggested solutions, and as much context and examples as possible
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validations :
required : true
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- type : checkboxes
id : verbose
attributes :
label : Provide verbose output that clearly demonstrates the problem
options :
- label : Run **your** yt-dlp command with **-vU** flag added (`yt-dlp -vU <your command line>`)
required : true
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- label : "If using API, add `'verbose': True` to `YoutubeDL` params instead"
required : false
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- label : Copy the WHOLE output (starting with `[debug] Command-line config`) and insert it below
required : true
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- type : textarea
id : log
attributes :
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label : Complete Verbose Output
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description : |
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It should start like this :
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placeholder : |
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[debug] Command-line config : [ '-vU' , 'test:youtube' ]
[ debug] Portable config "yt-dlp.conf": ['-i']
[debug] Encodings : locale cp65001, fs utf-8, pref cp65001, out utf-8, error utf-8, screen utf-8
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[ debug] yt-dlp version 2023.03.04 [9d339c4] (win32_exe)
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[ debug] Python 3.8.10 (CPython 64bit) - Windows-10-10.0.22000-SP0
[debug] Checking exe version : ffmpeg -bsfs
[debug] Checking exe version : ffprobe -bsfs
[debug] exe versions : ffmpeg N-106550-g072101bd52-20220410 (fdk,setts), ffprobe N-106624-g391ce570c8-20220415, phantomjs 2.1.1
[debug] Optional libraries : Cryptodome-3.15.0, brotli-1.0.9, certifi-2022.06.15, mutagen-1.45.1, sqlite3-2.6.0, websockets-10.3
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[debug] Proxy map : {}
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[debug] Fetching release info : https://api.github.com/repos/yt-dlp/yt-dlp/releases/latest
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Latest version: 2023.03.04, Current version : 2023.03 .04
yt-dlp is up to date (2023.03.04)
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<more lines>
render : shell
validations :
required : true